Patient & Staff Engagement

Promote healthier behaviours:Communicate in a personalised way to members, patients and the public using their preferred comms channel

Insight for decision making:Our best in class patient feedback solution will meet your every patient feedback need

Boost your reputation:Create a whole new communication channel, fully branded for you

Engage in new ways:Manage user-generated content and connect patients with each other for peer support 

Transform your productivityYour staff probably have answers to most of the challenges you face

Get your message acrossCapture staff interests and mailing preferences & send push notifications via app, SMS or email

Improve quality and complianceGet the right policies, procedures and pathways to the right people at the right time 

Boost morale and improve recruitment & retention Build your brand and set yourself apart as an employer of choice

Take advantage of new technologies to easily ensure that patients can access services and support, connect with each other and make their voices heard

• My Messages & in-app alerts
• Personalised news
• Interactive wayfinding
• Service directory
• Health literature and videos
• Welcome and goodbye notifications
• Location-based alerts
• Instant feedback

• Unlimited surveys
• Intuitive survey editor
• Diagnostic tools
• Smart survey selection
• Deploy surveys by email and SMS
• Automated real-time reporting
• Monitor performance
• Fully integrated with other modules
• Data warehousing
• Smart reminders

• Health literacy, support and self-care
• Enhanced sign-up for Trust membership
• Targeted information by email, SMS or in-app notification
• Promote public health campaigns
• User profile settings for personalised news & alerts
• Unlimited information pathways for automated user-specific messaging
• Fully integrated with Patient Connect Smartphone App & Patient Feedback
• Ready to integrate with your systems, for appointment reminders, diagnostic results & more

From frontline to bottom line… Unlock the potential An engaged workforce is more productive, shows lower rates of turnover and sickness absence and is more likely to go the extra mile for the patient.

Our suite of staff engagement products are designed to create brand new communications channels, help

you understand levels of workplace stress, build resilience, gain detailed insight on your workplace culture and understand each domain of staff engagement.

• Keep in touch
• Orientation & virtual tours
• Have your say
• Personalised alerts
• Find opportunities
• Be better at work

From frontline to bottom line… Unlock the potential

An engaged workforce is more productive, shows lower rates of turnover and sickness absence and is more likely to go the extra mile for the patient.

Our suite of staff engagement products are designed to create brand new communications channels, 

• Give your staff a voice
• Avoid information overload by targeting your surveys
• Increase efficiency
• Invite staff to participate over completely new channels
• Your questions, our beautiful design, look and feel
• Smart reporting

Staff Connect

From frontline to bottom line… Unlock the potential

An engaged workforce is more productive, shows lower rates of turnover and sickness absence and is more likely to go the extra mile for the patient.

• Take the work out of engaging with staff individually
• Build relationships with new recruits even before their induction
• Automate routine HR processes
• Deploy a personal ‘team brief’
• message staff in real time
• Set and manage mailing preferences
• Personalised surveys and insight reports
• Stay up to date with policy and job alerts