About Health Matrix



 

Health Matrix is a specialized digital health company serving healthcare stakeholders such as healthcare providers and healthcare regulators in the Middle East region, founded in 2009 with operating office in Saudi Arabia.

With a long-term strategy of transforming and advancing healthcare ecosystem via Innovative digital health solutions, Health Matrix is focused on helping clients to adopt best-of-breed digital health solutions developed by world-class healthcare IT corporations. These solutions were developed with a core principle of elevating the quality of care delivered to healthcare recipients in the areas of workforce management, policies and procedures, public health, clinical surveillance and Global AI Infectious Disease.

Health Matrix digital health solutions empower and engage all healthcare stakeholders through a holistic and scalable digital health transformation platform to advance healthcare future and to enable healthcare organizations to become a High Reliable Organization (HRO) and Accountable Care Organization (ACO) by spreading healthcare process improvement across healthcare systems

Capitalizing on our team’s solid experience, local knowledge of the Middle East market, client centered service approach, and the unique association with worldwide leading software vendors such as Baxter, UKG, MCN Healthcare and BlueDot, we believe that Health Matrix is positioned to play a fundamental role in bridging the gap between the region healthcare practices and the international standards. We provide the best tools in the industry, and we master the knowledge to install and support them.

Our Approach

Our collective market advantage is that we provide a comprehensive digital health solutions from best-of-breed systems and increase patients and staff acceptance, staff utilization, and productivity gains from the HIT investment.

Our approach respects the local nature of culture, the complexity of healthcare organizations, the vital role staff play in the personalized tasks and the reliable processes required to deliver safe care.  Health Matrix offers superior digital health software portfolio in addition to extensive experience in understanding the nature of healthcare industry. We create a compelling solution to measure, manage, mitigate and continuously improve different domains in healthcare such as patient safety, quality, clinical surveillance, public health, workforce management and many more.

Our approach involves not only HIT solutions but also education, training, and customized implementation to realize the benefits that HIT systems can produce. Although essential to long-term improvement, the HIT systems are only part of a larger culture of safety within the healthcare organization.  Health Matrix approaches these implementations holistically ensuring the systems are configured based on the unique needs of each client.    

This approach along with our clinical and non-clinical expertise provides substantial IT return-on-investment benefits from Day 1. Clients are seeking comprehensive, scalable solutions not only in their IT projects but also in their workforce development.

Our Values

 
At Health Matrix, we believe that it takes more than strong performance to build a great company. It also requires an unwavering commitment to our core values and the highest standards of ethics and integrity.
   
INTEGRITY
We must demand of ourselves and of each other the highest standards of individual and corporate integrity. We safeguard company assets. We comply with all laws and company policies. We are dedicated to diversity, fair treatment, mutual respect, and trust.
   
   
ACCOUNTABILITY
We honor the commitments we make and take personal responsibility for all actions and results. We create an operating discipline of continuous improvement that is integral to our culture. Focus on finding solutions and achieving results
   
   
TEAMWORK
We foster an environment that encourages innovations, creativity, excellence, and results through teamwork. We practice leadership that teaches, inspires, and promotes full participation and career development. We encourage open and effective communication and interaction
   
   
INNOVATION
We recognize that innovation is the foundation of our business. We challenge ourselves to develop new and improved ideas for all that we do. We encourage, expect and value creativity, openness to change, and fresh approaches. We anticipate change and shape it to fit our purposes.
   
   
CUSTOMER DELIGHT
We create exceptional value by operating with a sense of authenticity, transparency, empathy, and societal purpose. We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests, and understanding their expectations.