Case Studies

Open Imagination

Primary Care Trust NHS Western Cheshire Invests in Patient Safety with Datix

Leading NHS Trust in Cheshire shortlisted for patient safety award following use of effective incident and risk management system for patient services. NHS Western Cheshire is a Primary Care Trust (PCT) that commissions health services for the local population ensuring that local healthcare needs are met. Each year it spends about £370 million of public money with the bulk of its budget directed towards hospital care, family doctor services and prescribed medicines.

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Open Imagination

University College London Hospitals NHS Foundation Trust selects Datix web-based system Datix incident reporting helps reduce serious incidents by 50%

As one of the largest teaching trusts in the UK, University College London Hospitals NHS Foundation Trust (UCLH) is committed to delivering top quality patient care, excellent education and world class research across its six London hospitals. To manage incident reporting and patient service delivery the Trust has recently implemented Datix’s web-based patient safety and risk management software application. Implementing incident reporting

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Open Imagination

Sue Ryder selects Datix For Patient Safety and Incident Reporting

Sue Ryder is a national charity providing health and social care services in local communities. Each year, it provides millions of hours of care to people living with cancer, multiple sclerosis, Huntington’s disease, Parkinson’s disease, motor neurone disease, stroke and brain injury. As one of the largest providers of specialist palliative care in the UK, Sue Ryder offers individualised, compassionate care services to people with end of life and long-term

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Open Imagination

South Tees Hospitals NHS Foundation Trust Benefits from Improved Decision Making with Datix

South Tees Hospitals NHS Foundation Trust is one of the largest employers in the Tees Valley area and includes both The James Cook University Hospital in Middlesbrough and the Friarage Hospital in Northallerton. In April 2009, South Tees Hospitals achieved Foundation Trust status which means that it will benefi t from a variety of new freedoms. Patients, carers and local people also have the opportunity to get involved by becoming members of the Foundation

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Open Imagination

Sodexo Justice Services Creates safer environment for prison community using Datix

Sodexo Justice Services (SJS) - formerly Kalyx in the UK - runs rehabilitative justice services at more than 120 sites across the world, including the full operation of four prisons in the UK. SJS, an arm of Sodexo, a leading on-site service solutions provider, has been operating since 1993, and currently provides justice services to over 30,000 offenders worldwide at any one time. It has a reputation for delivering ethical, innovative and outstanding justice facilities and services,

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Open Imagination

Scottish Ambulance Service Selects Datix Patient Safety and Risk Management Software

The Scottish Ambulance Service serves at the front line of the NHS in Scotland and covers the largest geographic area of any ambulance service in the UK. It is a Special Health Board funded directly by the Health Department of the Scottish Government. The Service provides Accident & Emergency and non-Emergency services to the people of Scotland from a total of 152 locations. It also operates a Helicopter Emergency Medical Service from two dedicated al and Nuclear (CBRN) type incidents

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Open Imagination

PULSE Stays Ahead of The Curve With Powerful Clinical Governance Infrastructure and Datix Patient Safety Software

PULSE is a leading health and social care staffi ng and services business providing a broad range of specialist health and social care professionals to some of the largest NHS trusts, private hospitals, social service departments and local authorities nationwide. Through dedicated divisions, PULSE provides outsourced bank management services to large NHS Trusts and delivers care and nursing support to people with complex conditions in their own homes.

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Open Imagination

The Ottawa Hospital Drives Home Business Efficiencies Using Innovative Patient Safety Framework From Datix

The Ottawa Hospital was formed in 1998 and is now one of the busiest hospitals in Ontario, Canada, spread across three campuses. A team of 12,000 staff, 1,200 doctors and 2,000 volunteers serve 1.2 million people in the region. The organization is proud of the active role it plays in promoting and improving health within the community. It regularly collaborates with a wide range of partners to address the needs of local people and to build a strongpital’s cardiac patients.

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Open Imagination

Nuffield Hospital Group Reducing Risk and Improving Patient Safety With Group-Wide Healthcare Reporting

Nuffield is Britain’s longest standing not-for-profi t group of independent hospitals. The Nuffi eld Group is committed to providing accessible and affordable healthcare excellence to as many people as possible. Patient safety has always been a high priority for Nuffi eld Hospitals and during 2007 a project was undertaken to integrate and improve governance and risk

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Open Imagination

Northern Ireland Water Recording Incidents and Near Misses Through Datix Web-Based System

Northern Ireland Water (NI Water) is the sole supplier of water for the 1.7 million people of Northern Ireland. It supplies over 625 million litres of clean fresh water every day, whilst also collecting, treating and disposing of Northern Ireland’s wastewater. NI Water is a Government Owned Company (GoCo). Since its incorporation in April 2007, the business has been charged

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Open Imagination

University Hospital of North Staffordshire NHS Trust Delivers First Class Patient Service With Datix Patient Safety Software

The University Hospital of North Staffordshire NHS Trust provides a full range of district hospital services to the local population of around 470,000 and specialised acute services to three million in its local area, neighbouring counties and Wales. The hospital is a recognised trauma centre and many emergency patients are brought from a wide area by both helicopter

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Open Imagination

Lancashire Care NHS Foundation Trust (LCFT) Reaps The Benefits of Datix Patient Safety and Risk Management Software

LCFT was established in April 2002 and authorised as a Foundation Trust on 1st December 2007. LCFT has been using Datix patient safety and risk management software since 2003. LCFT provides mental health services for adults and older people for a population of around 1.4 million people across the whole of Lancashire. Approximately 3,500 staff work for the Trust

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Open Imagination

King Hamad University Hospital Uses Datix Software For Patient Safety

King Hamad University Hospital (KHUH) was established by Royal Decree (2010), which states that the Hospital is affiliated to the Bahrain Defence Force, provided that it will offer its services to all citizens. As a university hospital it prides itself on using the latest techniques, medical and diagnostic curriculum as well as up to the minute medical equipment and fully

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Open Imagination

King Fahad Medical City Uses Datix To Manage Patient Safety and Minimize Risk

King Fahad Medical City (KFMC) is considered the largest and most advanced medical complex in the Middle East with a total capacity of 1,215 beds. Based in Riyadh, the capital city of the Kingdom of Saudi Arabia, the extensive complex was built at a cost 2.3 billion Saudi Riyals. It consists of eight hospitals and centres containing 30 fully equipped operating rooms

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Open Imagination

Ipswich Hospital NHS Trust Introduces End-To-End Patient Safety and Complaints Management Using Datix

NHS Grampian provides healthcare services to the North-East of Scotland. As one of the 10 principal Health Boards in the country, NHS Grampian operates 18 community hospitals, a further 6 hospitals offering highly specialised care and 84 GP practices. The organisation’s 17,000 staff provide NHS services for over half a million people who live in Grampian.

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Open Imagination

Greater Manchester West Mental Health NHS Foundation Trust Leads Best Practice In Patient Care and Safety With Datix

Forward looking NHS Foundation Trust rolls out web-based integrated incident management software satisfying regulatory body requirements and cutting administration time. Greater Manchester West Mental Health NHS Foundation Trust provides a range of mental health and specialist drug and alcohol services. It provides inpatient and outpatient services

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Open Imagination

NHS Grampian Creates Innovative Patient Safety Framework Using Datix

NHS Grampian provides healthcare services to the North-East of Scotland. As one of the 10 principal Health Boards in the country, NHS Grampian operates 18 community hospitals, a further 6 hospitals offering highly specialised care and 84 GP practices. The organisation’s 17,000 staff provide NHS services for over half a million people who live in Grampian. NHS Grampian has close links to the University of Aberdeen (with its internationally renowned Medical School and new Dental School) and Robert

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Open Imagination

Gateshead Health NHS Foundation Trust Delivers Effective Reporting and A Culture of Patient Safety and Risk Awareness With Datix

The promotion of safety and risk awareness was a high priority for Gateshead Health NHS Foundation Trust when it made the decision to purchase Datix. With over 3,300 people working at its three hospitals, Gateshead Health provides locallybased community, mental health and acute hospital services for the 200,000 people who live in Gateshead, as well as specialist services for people who live in neighbouring areas.

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Open Imagination

Datix Holds The Tey To Patient Safety at UK’s Largest Independent Health Care Provider

Four Seasons Health Care is the UK’s largest independent health and social care provider. The company operates 445 care homes with 22,364 beds and 56 specialist care centres with 1,601 beds in England, Scotland, Wales, Northern Ireland, Jersey and the Isle of Man. The Four Seasons care homes division has taken a sector lead in the development of specialist services

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East of England Ambulance Service NHS Trust Brings Innovation To Patient Safety With Help From Datix

East of England Ambulance Service NHS Trust covers the six counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, a diverse region spread over 7,500 miles and containing a mix of rural, coastal and urban areas.

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Open Imagination

US Department of Defense Chooses Datix Patient Safety Event Reporting Software

London-based Datix Ltd has been awarded a contract by the United States Department of Defense (DoD) for the deployment of its software in the Military Health System, one of the largest healthcare systems in the United States. The Patient Safety Reporting project will roll out Datix software to military treatment facilities worldwide.

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Open Imagination

Dubai Health Authority Uses Datix To Manage Patient Safety and Minimize Risk

Dubai Health Authority (DHA) was established in June 2007 to provide an accessible, effective and integrated healthcare system that protects public health and improves the quality of life for residents living in the United Arab Emirates (UAE). DHA operates an extensive healthcare network comprising of four hospitals, specialist treatment facilities such as the Dubai Diabetes

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Colchester Hospital University NHS Foundation Trust Selects DatixWeb Incident and Risk Management Patient Software

Colchester Hospital University NHS Foundation Trust was granted Foundation Trust status in May 2008. The Trust provides healthcare services to around 370,000 people from Colchester and the surrounding area of North East Essex. In addition, it provides radiotherapy and oncology services to a wider population of about 670,000 across north and mid-Essex

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Open Imagination

Circle – Europe’s Largest Partnership of Healthcare Professionals Improves Patient Safety Using Datix Software

Circle Health is Europe’s largest partnership of healthcare professionals, committed to shaping the future of healthcare in the UK. Circle has recently invested in Datix patient safety and risk management software to manage risk consistently across the organisation.

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Open Imagination

Calgary Health Region Selects Datix To Enhance Its Safety Culture

In 2004 Calgary Health Region set up a Reporting System Advisory Group in response of an external safety review (the Robson Report). The mandate of the group was to produce a safety reporting system that would support and enhance a safety culture across the Region.

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Open Imagination

Health Authorities in British Columbia Choose Datix For Province-Wide Patient Safety Reporting

In 2001, British Columbia Health Services modernized a complicated healthcare system by merging 52 health authorities into a streamlined governance and management model. Today, there are six health authorities in total: one Provincial Health Services Authority provides centralized programs and specialized services such as cardiac care and transplants and a further

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Open Imagination

NHS Blackburn With Darwen Provider Services Unit Web-Enabled Incident Reporting

NHS Blackburn with Darwen is a local-led organisation for health, serving a population of around 160,000 people. It is responsible for providing primary and community health services and commissioning a full range of hospital services for people in the area. The publication of the NHS documents An Organisation with a Memory (13th June 2000) and Building

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